Whole-system duct and dryer vent check with before-and-after photos - you see exactly what came out of your vents
That "$99 whole-house special" is a bait ad - the real number appears once they are in your hallway, or the "clean" is a shop-vac at the register. We photograph the inside of your ducts before and after instead.
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Before
AfterThe CleanRun Air Duct Cleaning Lewisville Guarantee
We stand behind every duct run we clean in Lewisville with the 365-Day Done Right Promise. If the work is not right, we make it right, period. That promise is written on every job, not tucked into a policy manual that needs manager approval. Since 2013, we’ve served more than 52,000 homes this way, every one with a written price before work started and a documented photo record when the crew left. No exceptions. No surprises.
What’s Covered
- Workmanship on every duct run. We clean the full system we scoped, including the plenum (the main distribution box), each individual duct run (the branching pathways to your rooms), and every register (the vent cover where air enters your space). If we miss a run or leave debris behind, we return and correct it under the 365-Day Done Right Promise.
- Parts and equipment handling. Our crews use professional-grade equipment from Rotobrush, Nikro, Abatement Technologies, Honeywell, Aprilaire, and Guardsman. These are trade-recognized brands you can look up independently. We operate this equipment according to manufacturer specifications, and we account for any access panels or components removed during cleaning.
- Jobsite cleanup. We leave your Lewisville home as we found it, minus the debris that was in your ducts. That means no soot on floors, no scratched baseboards, and no leftover vacuum hoses in the garage. Our crews carry drop cloths, shoe covers, and portable HEPA filtration to contain dislodged material during negative-pressure extraction (the suction process that pulls debris out of the system).
- On-time arrival with named technicians. Haven Standard Clause 3: Verified Crews means every technician is background-checked, uniformed, and identified by name before arrival. You’ll know who’s coming and when. If we’re running behind, we call. No ghosting, no unmarked vans, no “some guy in a truck” situations.
- Honest pricing with zero bait-and-switch. Haven Standard Clause 1: Written Price Before Work Starts. We deliver a flat price per system in writing before a single panel comes off your HVAC unit. No per-vent add-ons, no “we found mold” upsells after we’re inside. The price you approve is the price you pay. If you bring us a competitor’s written estimate, we’ll put our number next to it for free under our Free Second Opinion policy.
Our Satisfaction Promise
If you’re not satisfied, here’s what happens. You call us at (940) 240-8552. A live person answers, 24/7. We pull your job record, including the documented photo record of every duct run, before and after. Tomas Reyes reviews what the camera showed versus what you’re experiencing. If we missed something, we schedule a return visit at no charge. If equipment didn’t perform to spec, we re-run the affected areas. If there’s a dispute about scope, we walk the photo record with you line by line.
The 365-Day Done Right Promise is not a satisfaction survey or a goodwill gesture. It’s a written guarantee that travels with your job record. We’ve honored it on jobs where a register wasn’t fully reseated, where a crew forgot to photograph one run in a Lewisville home near Vista Ridge Mall, and where a customer’s allergies persisted despite clean ducts (we referred them to an HVAC specialist for filter upgrades, no charge for our time). We don’t debate whether the complaint is “reasonable.” We ask whether the work was done right. If not, we fix it.
Our documented photo record protects you and us. You receive it as a standard deliverable, part of every job. It shows the 3-inch debris build-up at the first elbow, the rust flakes in the return plenum, the clean metal after negative-pressure extraction. When a Lewisville homeowner in Old Town told us she couldn’t tell if we’d been there, we pulled her photo record and walked her through 47 images. She saw the difference between real work and vacuum noise.
BeforeAfterLicensed & Insured Backing
Texas requires air duct cleaners to hold appropriate state licensing for the work we perform. We’re licensed and insured, with coverage that protects your Lewisville property while our crews are on site. That matters because duct work involves accessing electrical components near your air handler, navigating attics with limited clearance, and using high-suction equipment that can damage finishes if mishandled.
Insurance is the guarantee behind our guarantee. The 365-Day Done Right Promise covers workmanship errors. Our general liability and workers compensation coverage covers the rare event of property damage or injury during service. We’re not a fly-by-night operation that disappears when something goes wrong. We’ve been in Lewisville since 2013, with a published address, a published phone number, and a real person, Tomas Reyes, who answers for the work.
We publish our license status openly because Haven Standard Clause 3: Verified Crews requires it. You can verify our standing with the state. You can verify our insurance. You can verify the equipment brands we name. We don’t hide behind vague claims of “professional service.” We give you specifics you can check, because that’s what we’d want if someone were crawling through our ducts.
What Our Guarantee Means in Practice
Here’s how this plays out in a typical Lewisville home. We arrive, introduce the crew by name, and walk your system with you. We scope the plenum, count the duct runs, note the register locations. We deliver a written price for the whole system. You approve it. We clean, photograph every run before and after, reassemble everything, and deliver your photo record. You pay the price you approved. If something’s not right within 365 days, you call (940) 240-8552 and we make it right.
No “call for a quote.” No “prices starting at.” No photo record available for an extra fee. The Haven Standard doesn’t work that way. Tomas Reyes established these practices in 2013 because he’d seen too many Lewisville homeowners burned by bait-and-switch pricing and undocumented work. Our guarantee is our operating system, not our marketing copy.
Frequently Asked Questions
It covers any workmanship issue with the cleaning service we performed. If a duct run was missed, if debris was left behind, if a register wasn’t properly reinstalled, we return and correct it at no charge within 365 days of your original service date. The promise is written on your job record, not subject to manager discretion. Call (940) 240-8552 if you need to activate it.
You receive a documented photo record as a standard deliverable on every visit. Our crews photograph the inside of every duct run before and after cleaning. These images are part of your job record, not a sales tool we show you on a tablet and keep. You can review them with your technician before we leave, or call Tomas Reyes to walk through them later. In Lewisville’s older neighborhoods like Old Town, where galvanized ductwork can hide decades of accumulation, this documentation matters.
Bring us the written estimate. Our Free Second Opinion policy means we’ll put our flat price next to theirs, line by line if needed. We don’t match teaser rates that balloon with per-vent add-ons. We explain what our price covers, what equipment we use, and what documentation you receive. Then you decide. Call (940) 240-8552 to schedule a second opinion visit.
Background-checked, uniformed technicians operating under Haven Standard Clause 3: Verified Crews. We identify them by name before arrival. They’re trained on our equipment roster, including Rotobrush, Nikro, and Abatement Technologies systems, and they follow the same process on every Lewisville job. No random crews, no day laborers, no exceptions.
Our licensed and insured status covers property damage during service. In 52,000+ homes, we’ve had rare instances where aged duct tape gave way during access, or where a register fin cracked from decades of heat cycling. We document the condition before we start, photograph any pre-existing damage, and if we cause damage, we repair or replace it at our expense. That’s what insurance is for.
Manufacturer warranties cover equipment like Honeywell and Aprilaire products according to their terms. Our 365-Day Done Right Promise covers the installation and integration work we perform. If a unit fails due to manufacturer defect, we help you navigate the warranty claim. If we installed it incorrectly, we fix our work. Call (940) 240-8552 and we’ll sort out which applies.
Because “lifetime” usually means the lifetime of the company, and we’ve watched too many duct cleaning operations in the Lewisville area open and close in three years. Our 365-Day Done Right Promise is written, specific, and backed by a business that’s been here since 2013. We’d rather under-promise and over-deliver than sell you a guarantee we can’t honor.
Written by Tomas Reyes, Owner at CleanRun Air Duct Cleaning Lewisville, serving Lewisville since 2013.